Terms of Service

01Who we are

You are contracting with Yard Haven LLC, formed in Wyoming and operating from Bramwell, West Virginia.

Yard Haven LLC is a limited liability company formed under the laws of the State of Wyoming, USA. We operate from 105 Simmons St, Bramwell, WV 24715, USA. That address is our principal place of business and the mailing address for legal notices.

"Yard Haven," "we," "us," and "our" mean Yard Haven LLC. "You" and "your" mean the person or organization using the website or buying services.

02Acceptance of these terms

Using the site, asking for a quote, approving a quote, paying, or using the files means you agree to these terms. If you do not agree, please do not use the site or buy the work.

By accessing or using the website, requesting a quote, approving a written quote, paying an invoice, or using our deliverables, you agree to these Terms and to the policies they incorporate, including the Privacy Policy, Cookie Policy, and Refund, Cancellation & Delivery Policy.

If you do not agree, do not use the website or purchase services. If you use the services for another person or organization, you confirm that you have authority to accept these Terms on their behalf.

You must be at least 18 years old, or the age of majority where you live, to buy services from Yard Haven. The website is not directed to children.

03Description of the service

We make remote design plans for outdoor spaces. The files are digital. We do our best to keep the site working, but we do not promise it will never go down.

Yard Haven provides remote outdoor-living design guidance for patios, gardens, yards, courtyards, decks, balconies, and similar spaces. Deliverables may include scaled layout plans, planting and material recommendation boards, shopping-reference lists, styling notes, and video or email guidance if included in your written quote.

Our services are advisory, creative, and digital. Website package prices are starting points for one outdoor space and may change before you accept a written quote. Custom work is scoped and priced in that quote.

We provide the website and services on a commercially reasonable basis. We do not guarantee uninterrupted, error-free, or completely secure access. Maintenance, hosting issues, or events outside our control may affect availability.

04What Yard Haven does not provide

We create the plan. We do not build the project, buy the plants, or sign off on permits.

• We do not perform construction, landscaping, installation, demolition, electrical, plumbing, irrigation, grading, drainage, tree, or structural work.
• We do not buy, supply, deliver, store, or guarantee materials, plants, furnishings, contractors, installers, prices, availability, or plant survival.
• We do not provide architectural, engineering, surveying, legal, tax, insurance, permit, or safety-inspection services.
• Before work begins on site, you are responsible for checking local rules, permits, measurements, drainage, utilities, property lines, HOA rules, and contractor qualifications.

05No customer accounts

There is no login. You work with us by email, phone, and the quote form.

The website does not offer customer account registration. You are responsible for the accuracy of the information you send and for the security of your own email and devices. If someone else uses your email or phone to contact us, tell us promptly so we can mark the record.

06Quotes, orders, and payment

A quote request is not an order. Work starts after payment — at Stripe checkout for fixed packages, or after you accept a written quote for custom work.

• Prices shown on the website are for design guidance and digital deliverables only. A published fixed price may change until you complete checkout; the Stripe checkout page always shows the exact amount before you pay.
• A fixed-price package is ordered when you complete its Stripe checkout. A custom project is not booked until Yard Haven issues a written quote, you accept it, and the required payment is received.
• Payments are processed by Stripe through a secure Stripe-hosted payment page. You never enter card details on this website.
• Yard Haven does not store full card numbers or card security codes. Do not send them through the website form, email, phone, or live chat.
• You are responsible for applicable taxes, any payment-provider fees disclosed at checkout or invoicing, and accurate billing information.
• Your card statement shows the charge as YARD HAVEN, or as YRDHAVEN followed by an asterisk and a short suffix, which your bank or card issuer may shorten or format differently.

07Your project responsibilities

A good digital plan depends on honest photos, measurements, and local checks before anyone starts digging or buying.

• Provide accurate photos, measurements, site conditions, goals, constraints, and feedback.
• Tell us about must-keep items, hazards, utility locations you know about, drainage concerns, pets, children, accessibility needs, and budget limits.
• Review deliverables promptly and request revisions within the revision window stated in your quote.
• Before buying materials or starting work, verify dimensions, site conditions, utility locations, property boundaries, permits, codes, HOA restrictions, and contractor qualifications.

08Project materials you send us

You keep what you already own. You give us permission to use the photos and notes you send so we can design the plan.

You retain ownership of photos, sketches, measurements, and other materials you send us. You grant Yard Haven a limited, non-exclusive, royalty-free license to host, copy, review, and use those materials solely to quote, design, revise, deliver, and support your project, and to keep ordinary business records.

You represent that you have the right to share those materials and that they do not infringe someone else's rights. Do not send content you are not allowed to share.

We may remove or decline materials that appear unlawful, infringing, unsafe, or outside the project scope. If you believe content on the site infringes your copyright, email hello@outdoorspaceliving.com with enough detail for us to identify the material.

09Delivery and revisions

You receive digital files. Revision rounds and timing live in your written quote, not in a shipping box.

We deliver files by email, secure link, or another agreed digital method. There is no physical shipment. Delivery windows are estimates and depend on your timely information, decisions, and feedback.

Included revisions must stay within the original project scope. Extra revisions, added areas, or a major change in direction may require a new quote or add-on fee. Details are in the Refund, Cancellation & Delivery Policy.

10Cancellations and refunds

Because the work is custom and digital, refunds depend on whether work has started and whether files have been sent.

The Refund, Cancellation & Delivery Policy explains cancellations, digital delivery, revision handling, and refund eligibility. That policy is part of these Terms.

11Intellectual property and permitted use

After you pay, you may use the final files for your own property. You may not resell them or reuse them on another site.

Yard Haven owns the website, branding, working files, design methods, templates, and reusable design materials. After full payment, you receive a limited, non-exclusive, non-transferable license to use the final deliverables for your own property and the project described in your quote.

You may not resell the deliverables, publish them as your own work, reuse them for another property, or use them commercially without our written permission. We may show anonymized process examples or design approaches in our portfolio unless your quote says otherwise. We will not publish your name, identifiable facade, or private photos without your permission.

12Third-party products, contractors, and links

Plant lists, shops, and installer names are examples. Other people control price, stock, and build quality.

Plant, material, furnishing, nursery, retailer, contractor, and installer references are recommendations or examples only. Availability, pricing, quality, warranties, and results are controlled by others or by local conditions. Yard Haven is not responsible for third-party sites, products, services, delays, substitutions, defects, or work quality.

13Prohibited uses

Use the site lawfully. Do not break it, scrape it, or send us content you have no right to share.

• Do not use the site or services for unlawful, fraudulent, abusive, harassing, or infringing activity.
• Do not attempt unauthorized access, interfere with the site, introduce malware, or bypass security or consent controls.
• Do not copy the site at high volume, scrape it with automated tools, or use it to build a competing service without permission.
• Do not impersonate another person or misrepresent your authority to bind someone else.
• Do not submit content you do not have the right to share, including copyrighted photos or plans without permission.
• Do not send card numbers, government ID numbers, or other highly sensitive data through the quote form or chat.

14Privacy, cookies, and communications

The Privacy Policy and Cookie Policy explain the data side. Service emails about your quote or files are part of doing the work.

By using the website or services, you acknowledge our Privacy Policy and Cookie Policy. Service-related emails are necessary for quote requests, project delivery, payment, refund, revision, and support communications.

Optional marketing emails, if offered, will include an unsubscribe method. You consent to receive electronic communications from us, and electronic notices satisfy any legal requirement that a communication be in writing.

15Disclaimers and force majeure

The plans are design guidance based on what you send us. We cannot promise how a contractor, a plant, or a city permit office will behave.

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, YARD HAVEN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted site access, construction results, code or permit approval, product availability or pricing, plant survival, contractor performance, or suitability for every site condition. Design guidance is based on the information you provide and is not a substitute for local professional inspection.

Yard Haven is not liable for delay or failure caused by events beyond its reasonable control, including natural disaster, utility or internet failure, labor dispute, epidemic, government action, war, or failure of a payment, hosting, or email provider.

16Limitation of liability

Where the law allows, our responsibility is capped at the fees you paid us for the affected work. We are not on the hook for build costs or lost plants.

TO THE FULLEST EXTENT PERMITTED BY LAW, YARD HAVEN IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST MATERIALS, CONSTRUCTION OR INSTALLATION COSTS, THIRD-PARTY CHARGES, OR PROPERTY DAMAGE ARISING FROM WORK PERFORMED BY YOU OR OTHERS.

YARD HAVEN'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE WEBSITE OR SERVICES IS LIMITED TO THE AMOUNT YOU PAID YARD HAVEN FOR THE SERVICE CONNECTED TO THE CLAIM.

Some jurisdictions do not allow certain limitations. In those places, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud or for death or personal injury caused by negligence where that limitation is prohibited.

17Indemnification

If a claim happens because you broke these terms, sent us someone else's files, or built the project unsafely, you cover the resulting costs where the law allows.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Yard Haven and its members, officers, and contractors from claims, damages, losses, and reasonable expenses (including reasonable attorneys' fees) arising out of your misuse of the site or deliverables, your breach of these Terms, inaccurate project information, implementation of a project by you or your contractors, or your violation of another person's rights.

We may assume exclusive defense of any claim, and you will cooperate reasonably. This section does not require you to indemnify Yard Haven for our own fraud or willful misconduct, or for liability that cannot be shifted under applicable law.

18Suspension and termination

You can stop using the site at any time. We can suspend or end access if the terms are broken or the project cannot safely continue.

You may stop using the website at any time. To cancel a paid project, follow the Refund, Cancellation & Delivery Policy.

We may suspend or end access to the website or a project if you materially breach these Terms, if required payment is not received, if the request appears unlawful or fraudulent, or if continuing would create an unacceptable legal or safety risk. Where it is reasonable to do so, we will tell you.

After termination, your license to use unpaid or cancelled work ends, except for final paid deliverables you already received and any rights that must survive by law. Sections that by their nature should survive — including intellectual property, payment already earned, disclaimers, limitation of liability, indemnification, and dispute resolution — remain in effect.

19Disputes and governing law

Email us first. Wyoming law governs these terms. If we cannot sort it out informally, disputes go to individual arbitration unless you opt out or the law requires a court.

20Changes to these terms

We may update these terms as the studio or the law changes. The date at the top is the current version.

We may revise these Terms by posting an updated version on this page and changing the "Last updated" date. Material changes will be reflected here and, where appropriate, by additional notice. If you do not agree to a material change, stop using the website and contact us about any open project. Continued use of the website after a change takes effect constitutes acceptance of the updated Terms.

21General provisions

These terms, plus the policies they point to, are the whole agreement. If one sentence is unenforceable, the rest still stands.

• Entire agreement. These Terms, the written quote you accept, and the policies linked from these Terms are the entire agreement between you and Yard Haven about the website and services. They replace prior discussions on the same subject.
• Severability. If a provision is held unenforceable, it will be modified to the minimum extent needed, and the remaining provisions stay in effect.
• Waiver. A failure to enforce a provision is not a waiver of that provision.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets.
• No agency. These Terms do not create a partnership, joint venture, employment, or agency relationship.
• Headings. Headings are for convenience only.
• Notices. Formal notices may be sent to hello@outdoorspaceliving.com, +1 (681) 284-1515, or Yard Haven LLC, 105 Simmons St, Bramwell, WV 24715, USA.

22Contact

Questions about these terms go to the same studio inbox and Bramwell address.

Questions about these Terms can be sent to hello@outdoorspaceliving.com, +1 (681) 284-1515, or Yard Haven LLC, 105 Simmons St, Bramwell, WV 24715, USA.